How is Aluro coping with the coronavirus and what does it mean to you?
As we are all impacted by COVID-19, we need to be creative to provide continuity in our service.
We care for your safety, the safety of our employees and the entire society. All nonessential travel has been suspended by the government till at least 2020/4/19.
As we see it, remote service is currently the best way to service.
National travels are still allowed if absolutely necessary, we invite the Belgian customers to contact us by mail or by phone when support on site is required.
For the customers owning an Aluroller EVO, we installed a set-up to organize support sessions through video streaming, to guide you, step-by-step, through the process.
Contact us at firstname.lastname@example.org if you wish to schedule a support session, to receive a proposal.
Customers with other machines than the Aluroller EVO can reach out via the normal hotline +32 15 25 72 90, from Monday to Friday between 8:30 and 17:00.
We hope these actions will be sufficient to guarantee a maximum of continuity.
Please don’t hesitate to reach out if you have any questions.